• Your Account
• Support

Search

Close X

Useful Tools Self-Serve

• Your Account
  • Manage
    • Account information
    • Your monthly payments 
    • Make overpayments
    • Fees & charges
    • Pay off your mortgage
    • Pay off your loan
    • Find a better deal
    • Payment holidays
    • Borrow more money
    • Using Self-Serve
  • Make changes
    • Update contact details
    • Change your name
    • Third Party Authority
    • Power of Attorney
    • Notify us of a death
    • Let your home to tenants
    • Take in a lodger
    • Change repayment type
    • Change your term
    • Add or remove someone
  • Interest rates
    • Your interest rate
    • Rate change info
  • Interest only
    • About interest only
    • Repay your balance
    • Switch to repayment
• Support
  • Payment difficulties
    • How we can help
    • Budgeting
    • Independent advice
    • Persistent debt
    • The Mortgage Charter 
    • Shortfall debt
  • Life events
    • Bereavement
    • Divorce or separation
    • Being a carer
    • Victims of abuse
  • Health & wellbeing
    • Illness
    • Mental health
  • Solicitors
    • Lender Exchange
    • Redemption statements
    • Change redemption date
    • Title Deeds
    • Redeem a balance
    • Shortfall payments
    • Release of Land
    • Land Registry
    • Deceased customers